Free Shipping on ALL US orders!

Free Shipping Worldwide On orders $75+ ❤

Free Shipping on ALL US orders!

Free Shipping Worldwide On orders $75+ ❤

Frequently Asked Questions

We take the ingredients we choose for our carefully crafted products very seriously, researching and scouring the earth for the highest quality natural ingredients available. We use only the best of the best, high performance, plant- and fruit-based ingredients, sustainably sourced from nature. Ingredients that are safe and good for humans, animals, and the environment.

It is essential to know that, like many healthy natural ingredients, not all coconut oil is created equally. We use only cold pressed, unrefined, Certified USDA Organic Virgin Coconut Oil.

ST. TROPICA Beauty Coco is made of 100% Certified Organic Ingredients. Our Hot Oil Hair Mask is made of 95% Organic Ingredients. While not 100% organic, ST. TROPICA Hair Growth Vitamins contain certified organic ingredients whenever possible.

Yes! ST. TROPICA Hair Vitamins, Beauty Coco, and Hot Oil Hair Mask are Certified Vegan and contain no animal-derived ingredients of any kind. We love animals! All of our products are also gluten-free.

Never! We use only ingredients that are Certified Cruelty-free. Absolutely no animal testing or animal-derived ingredients ever.

Yes! Both ST. TROPICA Beauty Coco and Hot Oil Hair Mask have received a #1 out of 10, the highest possible score on the coveted Skin Deep® Cosmetic Database.

Absolutely! We do our best to make sure each of our products conveniently fits into your busy lifestyle. You’ll find our packaging is easy to stow and take on the go. Our Hair Vitamins come in a sleek, lightweight orb that stows easily in your purse, carry-on, or cosmetics case. Our Beauty Coco is the perfect size for packing, and is lightweight and shatterproof. And our Hot Oil Hair Mask is lightweight, flexible and unbreakable, waterproof, tear proof, non-flammable, and non-aerosol. Plus, none of our products require refrigeration.

ST. TROPICA Beauty Coco and Hot Oil Hair Mask have a general shelf life of 2 years at ambient temperature, as does our Hair Vitamins.

All ST. TROPICA products are designed for both men and women.

ST. TROPICA natural hair products are proudly made in the USA using rare and exotic ingredients sourced from around the world.

Virgin COCONUT OIL: where other hair oils just sit on the hair, the unique molecular structure of coconut oil enables it to fully penetrate the human hair shaft (as proven by Princeton Researchers*), getting past the cuticle and into the cortex, repairing hair damage where it originates: from the inside-out. 2) By filling the hair shafts, coconut oil is able to protect hair from the damage caused by hygral fatigue. 3) Rich in Lauric Acid & Vitamin E, coconut oil is also proven in Government published studies* to increase hair strength by reducing protein loss.

*Government Published Studies: www.ncbi.nlm.nih.gov/pubmed/11413497 | www.ncbi.nlm.nih.gov/pubmed/12715094

GREEN TEA: A major Korean study* from Seoul National University College of Medicine suggests Green Tea may stimulate human hair growth, due to its super-high concentrations of EGCG (epigallocatechin-3-gallate) - a potent antioxidant known as a polyphenol. Green tea is also good source of Panthenol, widely known to help strengthen hair and manage split ends.

*Government Published Studies: www.ncbi.nlm.nih.gov/pubmed/17092697

ST. TROPICA Hair Vitamins are a hair vitamin (or hair supplement) which is completely drug-free, combining hair superfoods with essential hair nutrients for the ultimate in longer, stronger, thicker hair.

Please see details on our exceptional ingredients and a full ingredient listing on our Ingredients page.

AMLA: Otherwise known as Gooseberry, Amla has been used for centuries in Ayurveda for its antioxidants and essential fatty acids. This ingredient strengthens hair follicles and adds lustrous softness from root to tip.

ACAI BERRY: This Brazilian berry packs omega 3, 6, and 9 essential fatty acids, more protein content than an egg, a wealth of vitamins B, C, and E, and key minerals, like zinc, magnesium, iron, and calcium. All of this combines to create a healthy scalp, an absolute requirement for healthy, gorgeous hair.

SPINACH: We use finally ground Spinach Powder in our Hair Growth Vitamins because it is a rich source of Vitamin A, iron, beta carotene, folate, and Vitamin C, which work together to keep hair hydrated, supple, and resistant to breakage.

HIBISCUS: Packed with Vitamin C, phosphorous, riboflavin, calcium, and carotene, this blooming superfood for hair growth works like a champ to diminish hair fall and thinning hair for a fuller, healthier look.

BLACK BEANS: You know them as a superb source of vegan protein power, but Black Beans are also a superfood for hair growth. Aside from a heaping helping of protein, our Black Bean Powder contains iron, zinc, and biotin to a support the most luxurious hair ever.

BIOTIN: This superfood ingredient is no stranger to hair products and has long been considered THE anchor for all things healthy hair, nails, and skin. Biotin is rich in natural hair vitamins to encourage hair growth and increase elasticity to minimize breakage.

Just one a day to gorgeous locks!

Many happy customers note longer, stronger, thicker looking hair in as little as 30 days. But we know first hand that month 2 is when the big results kick in, which is why we created the 60 Day Hair Vitamin Challenge.

Our Hair Vitamins are 100% drug-free, made of the finest natural hair superfoods, and free from sugar, dairy, gelatin, nuts, shellfish, gluten, trans fats, binders, fillers, artificial flavors, artificial colors, and preservatives.

Totally! Use our lightweight bubble jar for travel or to stow small items around your home or office.

Please see our Submit your pics page for upload your hair challange results photos.

Simply split open your daily capsule and add contents to a beverage. Done!

ST. TROPICA Hair Vitamins are for both women and men.

ST. TROPICA Beauty Coco is a beauty kit staple and a marvelous multi-tasker that meets all your beauty desires for face, body, and hair in one convenient product.

Beauty Coco is made of the highest quality, Certified Organic, super pure, 100% Virgin Coconut Oil. Read more about our exceptional ingredients on our Ingredients page.

Beauty uses for Beauty Coco are practically endless. Use as a body and face moisturizer, makeup remover, dry shave oil, eye cream, heel and elbow softener, hair conditioner, and lip gloss. And that’s just for starters.

Because we use only the finest beauty coconut oil, Beauty Coco carries the heavenly aroma of tropical coconuts.

Organic virgin coconut oil, like all Virgin Coconut Oil, is a semi-solid, not a liquid. Unlike cheaper cooking-grade "RBD" coconut oil (Refined, Bleached & Deodorized) Virgin Coconut Oil is often referred to as "76 degree" coconut oil (feel free to Google it) because that is the temperature at which it melts. Only Virgin Coconut Oil (VCO) is magical that way - because it is literally like a living organism. That is part of why it is so special; as it is a highly unique substance... known scientifically & around the world as a "semi-solid". When warm (76+) it will turn into a clear liquid, and when cool it will return into a white solid; and back & forth.

Our premium Virgin Coconut Oil is the purest & finest available on the market. It has only 1 ingredient, which is Certified Organic, Virgin Coconut Oil. It is raw, unrefined, and cold-pressed. It's made from the freshest, organically grown coconuts on earth, harvested within 48 hours, and exposed only to world-class, stainless steel machinery so there can be no loss of efficacy during production.

It's the Ultimate Hair Mask for stronger, thicker, more lustrous hair with brilliant shine and softness! You may wonder if it’s a hot oil treatment or a hair mask? It is actually the best of both worlds: a specialty hair mask that turns into a hot oil treatment once heated. That's why we call it a Hot Oil Hair Mask.

ORGANIC VIRGIN COCONUT OIL: Moisturizing without being overly greasy, super softening, and compatible with all skin and hair types, coconut oil for hair has the ability, unlike other oils, to penetrate the hair shaft and offer deep-down reparative benefits. It is also rich in lauric acid and vitamin E to increase hair strength by reducing protein loss.

ORGANIC GREEN TEA: This ingredient holds high concentrations of the polyphenol EGCG (epigallocatechin-3-gallate), a super-potent free radical-fighter. Studies show Green Tea is helpful in boosting hair growth, and it contains Panthenol, which strengthens hair and prevents split ends.

ORGANIC HIBISCUS: Hibiscus is packed with Vitamin C, Phosphorous, Riboflavin, Calcium, and Carotene, and has been found to prevent hair loss. The ingredient is also a natural source of antioxidants and offers a soothing feel to skin, ideal for those with sensitive scalp.

ORGANIC BIOTIN: Biotin boosts cell turnover, which supports healthy hair growth. Remember how we told you to eat Biotin-rich foods to infuse hair with shine and ward off thinning?

ORGANIC AMLA: Amla strengthens hair, detoxifies the skin, increases a look of vitality, enhances shine, promotes hair growth, supports hair color, reduces hair loss and baldness, and fights free radical damage. Amla is at once cleansing, moisturizing, and nourishing.

ORGANIC HORSETAIL: Rich in silica, this celeb stylist favorite repairs damaged hair tissue, creating a healthy, vibrant mane. Perfect for those looking to treat over-processed or damaged hair.

ORGANIC BHRINGRAJ: A celebrated herb used in Ayurvedic medicine for centuries, and best known for its numerous benefits to hair. Bhringraj actually means “Ruler of the Hair”. Bhringraj is commonly used to help prevent hair loss, to encourage hair growth, and is known for hair rejuvenation, nourishment, and overall hair health properties.

Read more about our exceptional ingredients on our Ingredients page.

The results (the magic) are IMMEDIATE as they happen as soon as the hair is dry – whether by towel or blow-dry. The results are also DRAMATIC – in keeping with enormous amounts of feedback we receive, expect dramatically thicker, stronger hair, and dramatically softer hair, after the very first use! Wait until you see how great it makes your scalp feel too.

From hot tubs to hot packs to heating pads – heat is the real, time-honored method of absorption. Heat greatly assists in the rapid absorption & penetration of human hair. In the world of natural hair care & natural hair products, it’s just never been perfected in a way that it is safe, instant and convenient… until now!

For complete instructions on safely heating your Hair Mask, visit our Directions page.

Hot Oil Hair Mask is completely safe for color-treated hair.

Yes, it is absolutely safe to use while pregnant. ST. TROPICA Hot Oil Hair Mask is made of natural and organic ingredients, and is toxin-free.

For complete instructions on using your Hair Mask, visit our instructional page with step-by-step how-to and pictures.

It’s important to apply your Hair Mask to dry hair. Why? Because of nature! Since water and oil are not mutually soluble (they actually repel each other), it only makes sense that apply our Hair Mask to dry hair makes it easier for our natural ingredients to penetrate strands.

Our Hair Mask applies easily and with no mess. By cutting open at the indicated spot, it’s easy to apply with accuracy and control.

Be sure to shampoo hair twice with a good clarifying shampoo (please see our new Shampoo Study at the bottom of this FAQ), then condition hair to finish the hair treatment. We have found that even for people with naturally oily hair, washing twice will leave hair non-oily and completely weightless once dry.

For maximum benefits we recommend repeating treatment weekly. But there’s no need to limit this good thing. Many happy ST. TROPICA customers use the Hair Mask twice each week.

Because we use only the finest beauty coconut oil, our Hot Oil Hair Mask carries the heavenly aroma of tropical coconuts.

Due to its robust shelf life, you can temporarily reseal any unused portion with a for use at a later date. We do not, however, recommend reheating the unused portion in the microwave. Previously opened packets may be safely heated via Kettle Heating instructions.

ST. TROPICA SHAMPOO STUDY

Background: On very rare occasions (<1%), we learned some customers found that our Coconut Oil based Hair Mask did not properly wash out of their hair – resulting in a less-than-great experience (i.e. leaving hair in a greasy mess!)

Objective: Baffled at how the vast majority of customers around the world, have had a fabulous Hair Mask experience, we decided to investigate.  We thought about hair types, water hardness/softness, seasonality/climate, diet, hydration, and of course: shampoo.  After much thought, research, and process of elimination, we had reason to believe that shampoo might be the culprit.

Methodology: Direct testing of multiple shampoo brands, on our own team, with different hair types, used as part of our own ST. TROPICA Hair Mask directions (used to wash out our own Hair Mask treatment; shampooing twice as directed).

Results: We found that every single Conventional shampoo on the market we tested, including baby shampoo, effectively washed out our coconut oil based hair mask.  We also found that almost all Natural/Organic shampoos we tested also effectively washed out our coconut oil based hair mask.  Our findings to date indicate that only a tiny segment of natural/organic shampoos could not effectively (easily) wash out our coconut oil based hair mask.  See a detailed list below.

Explanation/Logic: We believe the reason for the tiny segment of Natural/Organic shampoos’ inability to wash out our coconut oil hair mask is because those shampoos simply have less cleansing ability; as a result of containing significantly less actual cleansers (cleansing agents aka surfactants).

A Work in Progress: We will continue to test, and grow this list!  If you can contribute to the list, please let us know.  We will still test on ourselves to confirm your results.  

*   Effectively washes out coconut oil from hair (shampooing twice as directed) as tested by us.
** Does not wash out coconut oil from hair (shampooing twice as directed) also as tested by us.  (Left our hair a greasy mess)


CONVENTIONAL SHAMPOOS

 

 

BRAND

WORKS*

DOESN’T WORK**

Conventional Shampoos (ALL)

     YES

            --

 

NATURAL/ORGANIC SHAMPOOS

 

 

BRAND

WORKS*

DOESN’T WORK**

Acure Organics

YES

 

Alba Botanicals

YES

 

Avalon Organics

YES

 

Andalou Naturals

YES

 

Burt’s Bees

 

NO

Carina Organics

YES

 

Desert Essence

YES

 

Henna Color Labs

 

NO

Jason

YES

 

John Masters Organics

YES

 

Phia Lab

 

NO

Puracy

YES

 

Rahua

YES

 

RawOrganics

YES

 

Whole Foods 365

YES

 

Yarok

YES

 

 

Please see our Shop page for all pricing.

We accept Visa, MasterCard, and PayPal. All published prices are $ USD.

All orders leave our California facility within 1 business day at checkout. You will receive a tracking number via email once your order has been shipped.

ST. TROPICA Processing Time

Orders received by 12PM PST (Monday-Friday) are typically processed the same day.

Orders received after 12PM PST or on Saturday and Sunday are normally processed the next business day.

Carrier(s)

All packages, unless otherwise stated, are shipped via United States Postal Service. This service provides delivery confirmation for all orders. Delivery times are estimated below from the time your order leaves our processing center.

US Orders:

    1. USPS First Class Mail® 3-10 business days
    2. USPS Priority Mail® 2-3 business days

Contact USPS Customer Service After 5 days from the date of mailing if you have not received your order. Call: 1-800-ASK-USPS® (1-800-275-8777)

International and Canadian Orders:

    1. USPS Priority Mail® 6-10 business days

Contact USPS Customer Service after 10 business days from the date of mailing if you have not received your order. Call: 1-800-ASK-USPS® (1-800-275-8777)

DOMESTIC

We are able to ship to street addresses and PO Boxes within the United States. Please allow 2-10 business days for delivery (depending on service chosen per above), from the time the order leaves the processing center.

INTERNATIONAL

We are currently able to ship to appx. 200 countries worldwide, as defined in our online shopping cart and/or check out page(s). Please allow 6 to 10 business days for delivery, from the time the order leaves the processing center.

For more shipping information, please view our Terms and Conditions.

INTERNATIONAL SHIPPING UPDATE

We now ship exclusively using USPS Priority Mail International - with 6-10 business days delivery time, including full tracking. We no longer offer the less expensive USPS First Class Mail International option for International orders (with the exception of Canada). It has been our experience that the First Class Mail International service can often result in lost packages; with no acceptable USPS resolution to our valued customers, or to ST. TROPICA as the sender. It also does not offer comprehensive/real tracking once a package leaves the United States... not to mention it can take 30 to as much as 60 days for true worldwide delivery. We have therefore chosen to ship International orders exclusively via USPS Priority Mail International to avoid any delivery issues or disappointments - as we have found it to be 100% reliable, and fast, with excellent tracking. We realize Priority shipping costs more than regular First Class shipping and as such have committed to offer periodic FREE PRIORITY SHIPPING offers on International/Worldwide orders - where certain order thresholds are met (such as International orders $75+).

*With the exception of the ST. TROPICA 60 Day Hair Vitamin Challenge (which is returnable for a full refund including any return shipping costs – SEE CONDITIONS HERE) refunds or exchanges are not permitted under any circumstances. Due to the unique nature of our product, all sales are final.

*With the exception of the ST. TROPICA 60 Day Hair Vitamin Challenge (which is returnable for a full refund including shipping costs both ways – SEE CONDITIONS HERE) refunds or exchanges are not permitted under any circumstances. Due to the unique nature of our product, all sales are final.

Please contact our dedicated customer support team.